Evidence Base is responsible for community engagement on the IRUS-UK project, a Jisc-funded project developing a statistics service for repositories in UK Further and Higher Education institutions. As part of the community engagement, we survey new joiners to the service to get her their first impressions, collect ideas and suggestions, and discover the areas they need more support with. Their feedback informs the technical development and guidance and support aspects of the project:
- Technical development – we keep a technical wishlist based on user feedback, and review this at monthly team meetings to prioritise development work.
- Guidance and support materials – we work with other members of the IRUS-UK team to provide relevant help and guidance for using IRUS. User feedback helps us focus our efforts on guidance for the areas that need it most.
As we are moving to the second year of IRUS-UK, we produced a summary of the key themes from the user survey so far. This included benefits and challenges, the way people use IRUS-UK and other repository statistics, their views on the open data approach, benchmarking, and feedback on specific features of IRUS-UK. The table below demonstrates some of the ways we have responded to feedback from these surveys:
Community input to IRUS-UK is something which is highly valued, and we will continue to collect feedback from the community on a regular basis. The summary report is now available from the News page of the IRUS website.